Are you accepting new patients?

Below you’ll find our notes on new registrations depending on the current intake status:

New registrations are subject to capacity. Please call us first.

How can I book an appointment?

You can book appointments online via our Doctolib portal or by phone during our office hours. In medical emergencies, we also see patients without an appointment during opening hours. If possible, please call ahead.

Book appointment

Do I need a referral?

As a primary care practice, you can visit us directly without a referral. For certain specialists or examinations, we can provide the required referral.

What should I bring to my first appointment?

Please bring your insurance card, vaccination record, existing medication plans, and relevant reports from specialists or hospitals. If available, allergy cards are also helpful.

Do you also do home visits?

If you cannot come to the practice for health reasons, we will clarify by phone whether a home visit is medically necessary. Please contact us by phone so we can agree on the next steps.

Contact & appointment

Call us and we will agree on the next steps. Alternatively, you can book an appointment online.

Preparation

Please bring your insurance card, medication list, and - if you have them - reports or your vaccination record.

In the consultation

We listen, examine thoroughly, and explain the next steps clearly.

Follow-up

Prescriptions, referrals, and follow-ups are agreed with you clearly - with a follow-up appointment if needed.

Which preventive exams do you offer?

We offer health check-ups, vaccination advice, and preventive examinations. Which examinations are appropriate for you will be discussed during the consultation.

More about prevention and check-ups

How often should I come for preventive care?

It depends on age, risk factors, and your medical history. We will agree on suitable intervals individually.

Do you also provide travel vaccinations?

We provide vaccination advice and vaccinations. If you are planning a trip, please contact us early so we can plan the appropriate vaccinations and advice.

How does the video consultation work?

For certain issues, a video consultation may be suitable if it is medically appropriate. You need a device with camera and microphone and a stable connection. Book the appointment via Doctolib; the access link is provided in your confirmation.

Go to video consultation

Can I request prescriptions online?

Repeat prescriptions can be requested via our prescription hotline. Alternatively, for non-urgent matters you can send us a message via Doctolib. Please include your name, date of birth, and the medication requested.

Go to the prescription hotline

What should I do if the practice is closed and I urgently need a doctor?

For urgent but non-life-threatening medical problems outside our office hours, please contact the medical on-call service at **116 117**. For life-threatening emergencies (loss of consciousness, severe shortness of breath, suspected stroke or heart attack), call **112**.

Who covers when you are on vacation?

During our absence, current coverage information is published on our website and announced on the answering machine.

How do I recognize a medical emergency?

Signs of a medical emergency include sudden severe chest pain, acute shortness of breath, sudden paralysis, severe bleeding, loss of consciousness, or seizures. Call 112 immediately for these symptoms. For less acute but urgent complaints, we help during opening hours or the medical on-call service (116 117).